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Anurag Biswas

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About

Hello! I am Anurag Biswas. DevOps Engineer, Cloud Engineer, Automation Expert.

With 8+ years of experience in roles ranging from Application Support Engineer to Web Administrator and Data Engineer, I have a strong foundation in ensuring the smooth operation of applications, optimizing web systems, and harnessing data for insights. In the last 2+ years, I transitioned to DevOps, mastering the art of automation and continuous integration. I now seek new opportunities to apply my diverse skill set and cross-functional expertise to innovative projects... Learn More

Basic Information
Email:
anuragbiswas@live.in
Phone:
+1-859-509-8029
Address:
Lexington, Kentucky, U.S.A
Language:
English, Hindi, Bengali
Professional Skills
Kubernetes
70%
Docker
70%
Cloud
75%
Jenkins
70%
Terraform
60%
Prometheus
60%
GitHub/Bitbucket
75%
Ansible
65%
Agile
80%
Apache HTTPD/Tomcat
80%
Shell Scripting
80%
ITIL
80%
Certifications
Work Experience

October 2021 - Present

Tata Consultancy Services
DevOps Engineer

  • Orchestrated and managed containerized applications using Kubernetes and Docker, ensuring efficient deployment, scaling, and maintenance of microservices.
  • Automated the CI/CD pipeline with Jenkins, significantly reducing deployment times and enhancing the overall development process.
  • Employed Infrastructure as Code (IAC) principles with Terraform to provision, configure, and maintain cloud resources, resulting in a more agile and scalable infrastructure.
  • Implemented monitoring and alerting solutions using Prometheus, enabling proactive issue detection and resolution in the production environment.
  • Maintained version control and collaboration using Bitbucket, ensuring streamlined development workflows and effective team collaboration.
  • Leveraged Ansible for configuration management and automation of routine tasks, enhancing system reliability and efficiency.
  • Worked within Agile methodologies, actively participating in sprint planning, stand-ups, and retrospectives to ensure a seamless integration of DevOps practices.
  • Demonstrated strong scripting skills in both Shell and Python, enabling the automation of tasks and the development of custom tools to improve operational efficiency.
  • Collaborated with Azure Cloud Platform to design, build, and manage scalable, highly available infrastructure for applications.

    • June 2018 - September 2021

    Tata Consultancy Services
    Senior Application Support Engineer

  • Administered and managed Apache HTTPD static deployments and Tomcat application server deployments, ensuring the efficient operation of web services.
  • Streamlined operations by automating iterative tasks and batch jobs using UNIX Shell scripting and Windows batch scripting, resulting in improved efficiency and delivery quality.
  • Successfully set up and maintained production, acceptance, and development webservers for Lexmark, guaranteeing consistent web service availability.
  • Collaborated closely with the installation and configuration of security settings and load balancers, enhancing web server security and performance.
  • Implemented CA SiteMinder for Single Sign-On (SSO) functionality, strengthening web server security and providing a seamless user experience.
  • Adapted quickly to new IT Service management tools, such as ServiceNow, and effectively integrated them into daily operations.
  • Demonstrated basic hands-on experience with JBoss installation, broadening the range of platforms and tools managed.

    • February 2013 - May 2018

    Wipro Technologies
    Application Support Engineer

  • Monitored and maintained IT service support functions within the Remedy tool, including change, asset, service level, and service request management.
  • Acted as the primary point of contact for incident management, collaborating closely with 2nd and 3rd line support teams to ensure swift issue resolution.
  • Provided essential support to the Tech team for PLM/Enovia-related issues, effectively managing and resolving these challenges by engaging the customer's development team.
  • Spearheaded security enhancement initiatives to fortify system integrity and safeguard sensitive data.
  • Demonstrated proficiency in Shell scripting, streamlining and automating regular iterative tasks on UNIX systems.
  • Leveraged technical expertise to interface with various tools and platforms, including HP ALM, Sabrix, and MoveIT DMZ, contributing to the seamless operation of critical IT services.

    • Education

    2012 - 2016

    Masters of Technology
    Masters of Technology in Software Engineering

    Birla Institute of Technology and Science, Pilani

    2009 - 2012

    Bachelor's Degree
    Bachelor of Computer Applications

    West Bengal University of Technology

    2007 - 2009

    High School
    Science and Mathematics

    Kendriya Vidyalaya

    References
    Contact Me
    Feel free to contact me

    Address

    Lexington, Kentucky, U.S.A

    Phone

    +1-859-509-5029

    Email

    anuragbiswas@live.in